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Senior Yardi Business Analyst
New York
New York City Metro Area
Business Operations
Business/Business Systems Analyst
JN -072018-21276

Position Overview
The Senior Yardi Business Analyst develops integrated solutions to resolve complex technical and business issues and has a significant role in the analysis, development and implementation of major systems. The Senior Yardi Business Analyst is a key member of the Residential Systems Group with responsibility to support the changing business requirements and associated system enhancements from conception through delivery.
Responsibilities

  • Performs business analysis through compiling and analyzing data.  Gathers and documents business requirements collected from customers and 3rd party vendors. Writes functional specifications based on business requirements.
  • Executes all aspects and phases of testing initiatives for moderate to large sized system implementations and/or enhancement projects.  Writes test scripts and works with customers to tests system upgrades/fixes to ensure the system matches the business requirements.
  • Writes project documentation, including system requirements, process design, and testing plans according to standard financial and residential System Development Life Cycle methodologies.
  • Ensure smooth every day running of the Yardi Support team, monitoring that SLAs are met and that quality targets are reached and maintained
  • Take a proactive approach in trying to assess Yardi from user perspective and generate solutions even before the issues are raised by the end-users.
  • Working closely with the Yardi end users, you will assist with the tailoring of the system, designing and testing reports and creating/documenting procedures
  • Works with 3rd party vendors to gather and analyze business and system requirements for new releases.  Assists with technical and/or business design solutions to ensure the system meets the business requirements.
  • Applies updates, corrections, additions, and handles migrations to new platforms for existing software.
  • Oversight of all property acquisitions in Yardi including coordination between vendor, tracking progress, perform UAT for pre and post conversion and perform post migration review
Qualifications
  • Bachelor’s degree preferred
  • 5-7 years of Yardi Voyager experience with residential property management
  • Advanced knowledge of Yardi Voyager software add-on modules (Rent Café, Payment processing, Concierge, etc.)
  • A minimum of 5 year’s property management experience
  • Experience with working within a helpdesk / support environment
  • Excellent written and verbal communication skills
  • Software documentation and training experience is highly desired
  • Highly organized, with attention to detail
  • Ability to prioritize demands of third parties
  • Natural ability to take ownership, act with a sense of urgency and accept challenges

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